Safe and Responsible Betting

gt99c's Commitment to Responsible Gaming

We believe entertainment should never become a burden. At gt99c we are committed to keeping your gaming experience safe, within limits and fully enjoyable.

Why Is Responsible Gaming Important?

Online betting and casino gaming is a form of entertainment — not a way to earn income. gt99c always places the safety and well-being of its players as the highest priority. Responsible gaming means playing within your means, setting limits on time and money, and never harming yourself or your family while enjoying the fun.

For gt99c users in Bangladesh, we provide multiple tools that allow players to control their own experience. From deposit limits to self-exclusion — every layer of protection is available on our platform.

Important Warning: Gambling can be addictive. If you feel you are losing control over your play, contact our 24/7 live chat support immediately or send an email to: [email protected]. gt99c is only for those aged 21 and above.

Our Protection Tools

Deposit Limit

Set a limit on how much money you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. If you request to increase the limit, it takes effect after 24 hours — giving you time to reconsider.

Time-Out Feature

If you want to take a short break, set a time-out from 1 day up to 6 weeks. During this period, you will not be able to log in to your account. After the break, you will have the opportunity to make decisions with a clear head.

Self-Exclusion

If you want to take a long-term break from playing, choose self-exclusion. Options range from 3 months to permanently closing your account. During self-exclusion, you will not receive any promotional communications, and if you attempt to open a new account, we will actively prevent it.

Loss Limit

Set a limit in advance on how much you can lose within a specific period. Once this limit is reached, betting will be stopped automatically.

Reality Check

At set intervals, a pop-up will remind you how long you have been playing and how much you have won or lost in that session. This helps you stay aware.

24/7 Bengali Support

Our Bengali-speaking support team is always ready for any questions or concerns about responsible gaming. Speak directly in live chat — simple, fast, and confidential.

Age Verification & Minor Protection

gt99c strictly ensures that only individuals aged 21 and above can use our platform. We carry out an age verification process at registration, and in cases of doubt, verification documents are requested.

If you have underage members in your family and you want to ensure they cannot access your gt99c account, follow the steps below:

  • Use a strong password and screen lock on your device.
  • Always log out after finishing a gt99c app or browser session.
  • Never share your login details with anyone.
  • Avoid talking about gambling or betting in front of children or teenagers.
  • You can use parental filtering software to block gambling sites.

Top Tips for Responsible Play

Follow these simple guidelines to enjoy betting responsibly on gt99c:

  • Bet only for entertainment — do not think of it as a way to earn money.
  • Only spend money that you can afford to lose without affecting your daily life.
  • Set a budget in advance and never go beyond that limit.
  • Resist the temptation to bet more in an attempt to recover lost money.
  • Avoid betting when you are angry, frustrated, or under stress.
  • Take regular breaks — do not play for long stretches without stopping.
  • Track your playing time and keep reality checks active.
  • Talk openly with family and friends about your betting habits.

Assess Yourself

Is gambling causing problems in your life?

If the answer to any of the questions below is "Yes", please contact our support team.

1 Do you bet beyond your budget?
2 Do you find it hard to stop even when you want to?
3 Do you repeatedly try to win back money you have lost?
4 Is betting causing problems with your family, work, or studies?
5 Are you taking loans or secretly gathering money to fund your betting?
6 Do you feel anxious or restless when you are unable to bet?

If the answer to any of the above is "Yes", do not hesitate to seek help. Speak to gt99c's 24/7 Bengali live chat or email us at: [email protected]

Limits & Transaction Controls

As part of responsible play at gt99c, we have set clear financial limits. The minimum deposit is ৳500 and the minimum withdrawal is ৳800. These limits ensure that users can start with small amounts and understand their own capacity.

Withdrawals are typically completed within 5 to 30 minutes — fast payments ensure you are never stuck mid-play. Transact through any convenient method: bKash, Nagad, Rocket, or bank transfer.

If you wish, you can set your own deposit or loss limit from your account settings. Changes take effect immediately and can be updated at any time with the help of our support team.

Need Help?

Live Chat Support

At any hour of the day or night, our Bengali-speaking support team is here for you. Come directly to live chat to set responsible play tools or to receive emotional support.

Available 24 hours a day, 7 days a week

[email protected]

Account Protection Steps

If you feel the situation is getting out of control, take these steps immediately:

  • Contact live chat to activate self-exclusion
  • Reduce your deposit limit
  • Activate a time-out
  • Talk to a family member or someone you trust

Frequently Asked Questions

Go to your account settings and set a deposit limit easily from the "Responsible Gaming" section. Choose a daily, weekly or monthly limit. The limit takes effect immediately. If you need help, contact our 24/7 live chat support.

gt99c offers self-exclusion for 3 months, 6 months, 1 year or permanently. Once self-exclusion begins, it cannot be reversed before the chosen period ends. This is an important protection feature that safeguards your long-term wellbeing.

While direct third-party control is not available, you can inform our support team that you want restrictions placed on your account. We can set deposit limits or self-exclusion on your behalf. Contact our support together with someone you trust.

Some common signs of gambling addiction include: repeatedly betting to try to recover lost money, feeling anxious and restless when unable to bet, prioritising betting over family or work, borrowing money to bet, and hiding how much you are playing. If you notice these signs, seek help immediately.

gt99c is for players aged 21 and above only. Age is verified at registration and identity documents may be requested in cases of doubt. Protecting minors is one of our highest priorities.

A time-out is a short-term break — from 1 day up to 6 weeks. When it ends, your account becomes active again automatically. Self-exclusion is a long-term measure — from a minimum of 3 months up to permanent — and cannot be reversed before the period ends. Choose the option that suits your situation.

Enjoy gt99c's
World-Class Games Safely

Bet responsibly and have a great experience.

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For ages 21 and above only